We usually order weekly, and my guys like the same thing every time. I love that the employees are learning who I am by name. Frank (I'm guessing a manager) had learned my name awhile ago and announced who I was one time when I walked in the door. Tonight the employee at the cash register knew my name as well. It makes me feel special and shows good customer service in my mind.
Extrodinary customer service this evening! We typically order at least 3 times a month from this location with no issues ever. Our order tonight was slightly mixed up, called to inform them. Told them there was no reason to send new sandwich out, as we received the correct number of sandwiches, with just one made slightly incorrect.... was offered gift card with a balance of my entire order! Awesome customer service!
I ordered a 3 topping manager special... Bacon, roasted red peppers and pineapple thinking Hawaiian... It's actually delicious!!!
Was a bit upset about the service though when they wanted to charge me twice after I paid for it like 5 minutes beforehand... Naturally it wasn't paid for when I called it in! Not the chick clerk's fault but management lack of concern for ability clerification.
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